Federal Communications Commission & Telehealth

Federal Communications Commission & Telehealth

Explore how the Federal Communications Commission (FCC) supports telehealth in nursing facilities through initiatives like the COVID-19 Telehealth Program, Connected Care Pilot Program, and Rural Health Care Program. Learn how these programs improve broadband access and telehealth services for rural and underserved communities.

Learn MoreSchedule a Demo

The Federal Communications Commission (FCC) has undertaken several initiatives aimed at improving telehealth, which also affect nursing facilities. These initiatives include:

  1. COVID-19 Telehealth Program: The FCC established the COVID-19 Telehealth Program to support healthcare providers, including those serving nursing facilities, in delivering telehealth services during the COVID-19 pandemic. The program provided funding to cover the costs of telecommunications services, information services, and connected devices necessary to provide telehealth services to patients.
  2. Connected Care Pilot Program: The FCC launched the Connected Care Pilot Program, which aims to support the delivery of telehealth services directly to patients, including those residing in nursing facilities. The program provides funding to cover the costs of broadband connectivity and network equipment necessary for providing telehealth services to patients with chronic conditions and other healthcare needs.
  3. Rural Health Care Program: The FCC's Rural Health Care Program provides funding to support the delivery of healthcare services, including telehealth services, to rural communities, where many nursing facilities are located. The program helps healthcare providers offset the costs of telecommunications services and broadband connectivity necessary for providing telehealth services to patients in these underserved areas.
  4. Broadband Deployment Initiatives: The FCC has implemented various initiatives to promote the deployment of broadband infrastructure, particularly in rural and underserved areas. Improved broadband access can facilitate the delivery of telehealth services to nursing facilities by ensuring reliable and high-speed internet connectivity, which is essential for conducting video consultations and transmitting medical data remotely.

These initiatives reflect the FCC's commitment to leveraging telecommunications technologies to improve access to healthcare services, including telehealth, for nursing facilities and other healthcare providers. By providing funding and support for broadband connectivity and telecommunication services, the FCC aims to address barriers to accessing telehealth services and promote the delivery of high-quality care to patients in nursing facilities across the country.

COVID-19 Telehealth Program

FCC had implemented several initiatives to support telehealth services during the COVID-19 pandemic. One of the key programs introduced was the COVID-19 Telehealth Program. This program closed in 2023. Here are the specifics of that program:

  1. Purpose: The COVID-19 Telehealth Program was established to help healthcare providers rapidly expand their telehealth services in response to the COVID-19 pandemic. The aim was to enable patients to access healthcare services remotely while minimizing the risk of virus transmission.
  2. Funding: The FCC allocated $200 million in funding for the COVID-19 Telehealth Program as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act. This funding was intended to support eligible healthcare providers in purchasing telecommunications services, broadband connectivity, and connected devices necessary for delivering telehealth services to patients.
  3. Eligibility: Eligible healthcare providers included nonprofit and public healthcare facilities such as hospitals, clinics, community health centers, and rural health centers. Additionally, post-secondary educational institutions offering healthcare instruction, teaching hospitals, and medical schools were eligible to apply.
  4. Supported Services: The program supported various telehealth services, including:
    • Telemedicine consultations.
    • Remote patient monitoring.
    • Virtual check-ins.
    • Patient education via telehealth platforms.
    • Other telehealth services necessary for responding to the COVID-19 pandemic.
  5. Application Process: Healthcare providers interested in participating in the COVID-19 Telehealth Program were required to submit applications to the FCC. The applications were reviewed based on criteria such as the healthcare provider's ability to implement telehealth services quickly, the extent to which the funding would support services in areas with a high number of COVID-19 cases, and the potential impact on vulnerable populations.
  6. Funding Allocation: The FCC allocated funds to eligible healthcare providers based on their proposed telehealth projects and the estimated costs of implementing those projects. Funding decisions were made by the FCC on a rolling basis as applications were received and reviewed.
  7. Reporting Requirements: Participating healthcare providers were required to submit reports to the FCC detailing how the funds were used, the number of patients served, and the impact of the telehealth services on patient care.

FCC wound down and closed this program in 2023. 

Connected Care Pilot Program:

As another initiative by the FCC, the Connected Care Pilot Program is aimed at supporting the use of telehealth services among low-income Americans and veterans, particularly those living in rural areas or underserved communities. Here are the specifics of the Connected Care Pilot Program:

  1. Purpose: The primary goal of the Connected Care Pilot Program is to assess how telehealth services can be used to improve access to healthcare, particularly for patients with chronic conditions and those in rural or underserved areas. The program aims to demonstrate the benefits of telehealth in reducing healthcare disparities, improving patient outcomes, and lowering healthcare costs.
  2. Funding: The FCC allocated $100 million in funding for the Connected Care Pilot Program. This funding is used to support eligible healthcare providers in implementing and expanding telehealth programs that serve low-income patients, veterans, and others who may face barriers to accessing traditional healthcare services.
  3. Eligibility: Eligible healthcare providers include nonprofit and public healthcare facilities such as hospitals, clinics, community health centers, and rural health centers. Additionally, post-secondary educational institutions offering healthcare instruction, teaching hospitals, and medical schools are eligible to apply. Providers must serve patients who are low-income, veterans, or residing in rural or underserved areas.
  4. Supported Services: The program supports a wide range of telehealth services aimed at managing and monitoring chronic conditions, including:
    • Remote patient monitoring for conditions such as diabetes, hypertension, and heart disease.
    • Virtual consultations with healthcare providers for routine check-ups, follow-up visits, and medication management.
    • Patient education and coaching delivered via telehealth platforms.
  5. Application Process: Healthcare providers interested in participating in the Connected Care Pilot Program must submit applications to the FCC. The applications are evaluated based on criteria such as the provider's ability to implement telehealth services effectively, the impact of the proposed project on patient care and outcomes, and the extent to which the project serves low-income patients, veterans, and residents of rural or underserved areas.
  6. Funding Allocation: The FCC allocates funds to selected pilot projects based on the proposed telehealth programs and the estimated costs of implementing those programs. Funding decisions are made by the FCC based on the merits of the applications and the potential impact of the projects on improving access to healthcare services.
  7. Reporting Requirements: Participating healthcare providers are required to submit reports to the FCC detailing how the funds were used, the number of patients served, and the outcomes of the telehealth interventions. These reports help the FCC assess the effectiveness of the pilot projects and inform future telehealth initiatives.

Overall, the Connected Care Pilot Program plays a crucial role in exploring the potential of telehealth to address healthcare disparities and improve access to care for vulnerable populations, including low-income Americans and veterans in rural and underserved communities.

Rural Health Care Program

This FCC program provides funding to help healthcare providers, including nursing homes, in rural areas access telecommunications and broadband services for the provision of healthcare. Nursing homes serving rural populations may qualify for support under this program.

The Rural Health Care Program (RHCP), also known as the Rural Health Care Support Mechanism, is a component of the Universal Service Fund (USF) administered by the Universal Service Administrative Company (USAC) under the oversight of the Federal Communications Commission (FCC). This FCC program provides funding to help healthcare providers, including nursing homes, in rural areas access telecommunications and broadband services for the provision of healthcare. Nursing homes serving rural populations may qualify for support under this program. 

Here are the specifics of the FCC Rural Health Care Program:

  1. Purpose: The primary objective of the Rural Health Care Program is to improve access to healthcare services in rural areas by providing financial support to eligible healthcare providers for the costs associated with telecommunications and broadband services necessary for the provision of healthcare.
  2. Program Components:
    • Telecommunications Services: The program provides funding to eligible healthcare providers for eligible telecommunications services, such as voice and data connections, necessary for healthcare delivery.
    • Broadband Services: RHCP supports the costs of broadband internet access services that enable healthcare providers to engage in telemedicine, telehealth, and other healthcare-related applications.
    • Network Infrastructure: In certain cases, the program may also support the construction, improvement, or expansion of telecommunications infrastructure, including fiber optic networks, to facilitate the delivery of healthcare services in rural areas.
  3. Eligible Participants: Healthcare providers eligible to participate in the RHCP include:
    • Rural public or nonprofit hospitals.
    • Rural community health centers or health clinics.
    • Rural health consortia representing multiple healthcare providers.
    • Rural skilled nursing facilities (nursing homes).
  4. Funding Mechanism: The RHCP provides financial support to eligible healthcare providers through a variety of mechanisms, including:
    • Direct subsidies: RHCP may provide direct subsidies to eligible healthcare providers to offset a portion of their eligible telecommunications and broadband costs.
    • Competitive bidding: Healthcare providers may solicit bids from telecommunications and broadband service providers for the services they need, and RHCP may subsidize a portion of the costs incurred by the providers for eligible services.
    • State matching funds: Some states may provide matching funds to supplement RHCP support for eligible healthcare providers within their jurisdictions.
  5. Application Process: Healthcare providers interested in participating in the RHCP must submit applications to the Universal Service Administrative Company (USAC), which administers the program on behalf of the FCC. The applications are reviewed for eligibility, and funding decisions are made based on program rules and available funds.
  6. Funding Cap: The FCC sets an annual funding cap for the RHCP, which determines the total amount of support available to eligible healthcare providers each year. The funding cap is adjusted annually based on the demand for RHCP support and the availability of funds within the USF.
  7. Compliance and Reporting: Participating healthcare providers are required to comply with program rules and reporting requirements, including documenting the use of RHCP funds and providing information to USAC as needed for program administration and oversight.

Overall, the FCC Rural Health Care Program plays a critical role in supporting the delivery of healthcare services in rural areas by providing financial assistance to help healthcare providers access essential telecommunications and broadband services.

Broadband Deployment Initiatives:

Universal Service Fund (USF)

The FCC’s initiatives on broadband deployment aims to enhance limited access to healthcare, particularly in rural areas. However, specific requirements for nursing homes may vary depending on the program or initiative being referenced. Nursing homes in rural areas may benefit from broadband deployment efforts funded through these programs.

USF is a system of telecommunications subsidies and fees managed by the Federal Communications Commission (FCC) in the United States.  USF includes programs like the Connect America Fund (CAF) which aims to promote access to telecommunications services across the country, particularly in underserved and high-cost areas. Here are some key specifics of the Universal Service Fund:

  1. Objective: The primary objective of the USF is to ensure that all Americans have access to affordable telecommunications services, including voice and broadband internet access.
  2. Funding Mechanism: The USF is funded through contributions from telecommunications carriers, which are required to contribute a percentage of their interstate and international end-user telecommunications revenues to the fund. These contributions are collected by the Universal Service Administrative Company (USAC), which administers the USF under the oversight of the FCC.
  3. Programs: The USF supports several programs aimed at achieving its objectives, including:
    • Connect America Fund (CAF): Provides funding to support the deployment of broadband infrastructure in underserved areas, including rural communities.
    • Lifeline Program: Offers discounts on voice or broadband services for eligible low-income consumers to ensure they have access to essential communications services.
    • Rural Health Care Program (RHCP): Helps healthcare providers, including rural hospitals and clinics, access telecommunications and broadband services for the provision of healthcare.
    • Schools and Libraries (E-rate) Program: Provides discounts to eligible schools and libraries for telecommunications and internet access services to support educational and learning opportunities.
  4. Disbursement: The USF distributes funds to eligible recipients through a competitive bidding process, direct subsidies, or discounts on telecommunications services, depending on the specific program.
  5. Oversight and Administration: The FCC oversees the USF and sets policies and regulations governing its operation. The USAC administers the fund, including collecting contributions, disbursing funds, and ensuring compliance with program rules.
  6. Contribution Factors: The FCC periodically sets the contribution factor, which determines the percentage of telecommunications revenues that carriers must contribute to the USF. This factor is adjusted quarterly based on the funding needs of the various USF programs.

To participate in FCC’s broadband programs, nursing homes may have to comply with certain requirements.  For example, nursing homes seeking to benefit from FCC broadband deployment initiatives may need to meet certain eligibility criteria. This could include demonstrating that they serve rural or underserved areas and that improved broadband access would enhance their ability to provide care to residents.

Nursing homes may also need to ensure that their facilities are equipped to support broadband connectivity. This could involve infrastructure upgrades to enable high-speed internet access throughout the facility, as well as securing reliable connections to support telehealth services and other online healthcare applications.

Nursing homes may also be required to comply with reporting requirements to demonstrate how the funding is being used and the impact it has on resident care and access to services.

To leverage resources and expertise in deploying broadband infrastructure and improving connectivity in rural areas, nursing homes may find it beneficial to collaborate with other healthcare providers, broadband service providers, and community organizations. Overall, while specific requirements may vary depending on the program or initiative, nursing homes in rural areas can potentially benefit from FCC broadband deployment efforts aimed at improving access to high-speed internet services for healthcare delivery and resident care.

Book a DemoLearn More

Take Your Practice to the Next Level

Get started with Perla platform and grow your practice.

Book a Demo