The Top 5 AI Requests from Long-Term Care Leaders: How Technology is Transforming the Industry

Long-term care leaders face immense pressure to balance compliance, staff credentialing, operational efficiency, and quality care—all while managing tight budgets and ever-changing regulations. With such high stakes, it’s no surprise that the integration of AI into healthcare management is no longer a futuristic concept but an essential tool for success. In January 2025, HHS released its AI Strategic Plan, outlining how AI can enhance healthcare, human services, and public health. The plan emphasizes leveraging AI to improve operational efficiency and reduce administrative burdens.

At Perla, we’ve had the privilege of speaking with leaders across nursing homes, skilled nursing facilities (SNFs), and other healthcare organizations to ask a simple but powerful question:

"If AI could do anything to make your job easier, what would your top priorities be?"

Their responses revealed five common themes—each representing the critical areas where AI can drive meaningful change. Let’s dive deeper into these priorities and explore how AI is shaping the future of long-term care.

#5 – Financial Management Tools

💬 "Budgets are tight, and we’re expected to do more with less."

In the world of long-term care, financial sustainability is a constant challenge. Leaders are looking for AI-driven tools that simplify financial management by:

• Providing predictive modeling to forecast future costs and revenue.
• Offering smarter resource allocation to ensure every dollar is used effectively.
• Delivering clear, actionable insights that help leaders make data-driven decisions.

For facilities operating on razor-thin margins, the ability to optimize budgets and allocate resources strategically is invaluable. AI can uncover inefficiencies and help leaders maximize the impact of their financial decisions.

#4 – Automated Compliance Tracking

💬 "Keeping up with audits and deadlines is exhausting."

Compliance is one of the most time-consuming aspects of long-term care management. From staff credentialing to state and federal audits, the sheer volume of paperwork can overwhelm even the most organized teams. Leaders are asking for AI solutions that:

• Automate the tracking of credentialing and compliance deadlines.
• Generate instant, error-free audit reports.
• Maintain a state of readiness for inspections at all times.

By automating these processes, AI not only saves time but also reduces the risk of errors and non-compliance. This allows leaders to focus more on care delivery and less on administrative burdens.

#3 – Outcome-Based Analytics

💬 "We need actionable insights, not just numbers."

Measuring the effectiveness of care is more important than ever. Long-term care leaders want AI tools that can:

• Track trends in patient outcomes over time.
• Analyze data to identify what’s working and what needs improvement.
• Provide actionable insights that lead to measurable improvements in care quality.

Outcome-based analytics give leaders the ability to prove the impact of their care efforts while identifying areas for growth. This isn’t just about meeting benchmarks—it’s about delivering better care and making data-informed decisions.

#2 – Risk Prevention Systems

💬 "Prevention is always better than reaction."

From staffing shortages to patient safety concerns, long-term care facilities face countless risks every day. AI has the potential to shift the focus from reactive problem-solving to proactive risk management by:

• Identifying potential risks before they escalate.
• Providing early warning systems for staffing shortages, compliance gaps, or operational inefficiencies.
• Enabling leaders to address issues proactively and avoid costly disruptions.

By helping leaders stay one step ahead, AI reduces the likelihood of emergencies and improves overall operational stability.

#1 – Real-Time Credentialing & Compliance Dashboards

💬 "We need a system that does the hard work for us."

The top request from long-term care leaders is for centralized, AI-powered dashboards that make credentialing and compliance effortless. Leaders emphasized the importance of having real-time data at their fingertips rather than relying on paper files or outdated systems. This eliminates the risk of being blind to potential credentialing gaps and compliance issues, ensuring they can act proactively and confidently. These dashboards can:

• Provide a real-time view of staff credentialing statuses and upcoming deadlines.
• Include real-time data on facility licensing deadlines and help manage critical posterity documents.
• Track contract deadlines and other high-risk compliance issues that administrators oversee, reducing the potential for costly errors or oversight.
• Integrate data from multiple sources into one easy-to-use platform.
• Simplify compliance management, allowing leaders to focus on higher-level strategic goals.

With live compliance dashboards, leaders gain the clarity and confidence they need to lead effectively. When compliance becomes seamless, it frees up time and energy for what matters most: delivering quality care.

‍The Bigger Picture: AI as a Strategic Partner

The common thread across these five priorities is clear: Long-term care leaders don’t want more tools—they want the right tools. Tools that:

• Offer clarity to make better decisions.
• Build confidence to lead with purpose.
• Free up time to focus on care and innovation.

At Perla, we’re proud to be part of this transformation. Our platform is designed to streamline credentialing, automate compliance tracking, and empower leaders with the insights they need to thrive. By embracing AI, long-term care organizations can achieve smarter, faster, and more effective management.

What Are Your AI Priorities?

For those who feel hesitant about adopting new technology, we understand the concerns. At Perla, our AI-powered solutions are designed to be intuitive and user-friendly, ensuring a seamless transition that empowers your team.

As we continue to develop solutions tailored to the needs of long-term care, we’d love to hear from you. What would your top AI priorities be? Contact us and share your thoughts. Let’s shape the future of healthcare together.

Ready to transform your compliance process? Book a Demo with Perla Today!

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